Terms of Service

1. Services Provided

We offer flooring consultations, estimates, and installation services. Consultations booked through our website are free, and any paid services will be discussed and agreed upon separately.

2. Booking and Appointments

• Provide accurate contact information when booking a consultation.
• We may contact you via phone, email, or text to confirm bookings.
• We reserve the right to reschedule or cancel appointments if necessary, and will notify you in advance where possible.

3. Estimates

• Estimates are based on the information and measurements provided at the consultation.
• Final project costs may change if additional work or materials are required.

4. Your Responsibilities

• Provide accurate information during booking.
• Ensure we have safe access to the property for measurements or installation.
• Follow any safety or preparation instructions we give.

5. Payments

• Payment terms will be stated in your project agreement or invoice.
• We do not require payment for consultations or estimates.

6. Limitation of Liability

We are not responsible for delays or issues caused by events beyond our control (e.g., weather, supplier shortages). We are not liable for indirect or incidental damages related to our services or your use of this website.

7. Intellectual Property

All website content (text, images, logos, designs) is owned by us and may not be copied or reused without our permission.

8. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect and use your information.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about these Terms, contact us at: pengflooring@gmail.com